Privacy Policy.

1. Information We Collect.

When you use Culture Web™, we collect the following information: your email address (for report delivery and communication), the brand or company name you submit for analysis, your industry selection, and payment information processed securely through Stripe.

2. How We Use Your Information.

We use your information to generate and deliver your Culture Web™ analysis, send you the link to access your report, communicate with you about your purchase or any issues, and improve our service and methodology.

3. Payment Processing.

All payment information is processed securely through Stripe. We do not store your credit card details on our servers. Stripe's privacy policy and security practices apply to all payment transactions.

4. Report Storage and Access.

Your Culture Web™ report is stored on our servers and accessible via a unique private link. This link is sent to your email address and remains active indefinitely. Only those with the link can access your report.

5. Data Sharing.

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in operating our service (such as Stripe for payments and hosting providers), but only to the extent necessary for them to perform their services.

6. AI and Data Processing.

Culture Web™ uses AI technology to generate analyses based on publicly available information about the brands you submit. The brand information you provide is used solely to generate your report and is not used to train AI models or shared with third parties.

7. Cookies and Analytics.

We may use cookies and similar technologies to understand how you interact with our service and to improve your experience. You can control cookie settings through your browser preferences.

8. Your Rights.

You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your data (subject to legal retention requirements), and opt out of marketing communications at any time.

9. Rights for European Users (GDPR).

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR). These include the right to access your personal data, the right to rectification of inaccurate data, the right to erasure ("right to be forgotten"), the right to restrict processing, the right to data portability, and the right to object to processing.

Our legal basis for processing your data is contractual necessity (to deliver the service you purchased) and legitimate interest (to improve our service and communicate with you). You may withdraw consent at any time where consent is the basis for processing.

To exercise any of these rights, contact support@freeradicals.studio. You also have the right to lodge a complaint with your local supervisory authority.

10. Rights for California Residents (CCPA).

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. You have the right to know what personal information we collect, use, disclose, and sell. You have the right to request deletion of your personal information. You have the right to opt-out of the sale of your personal information. You have the right to non-discrimination for exercising your CCPA rights.

We do not sell personal information. In the preceding 12 months, we have collected the following categories of personal information: identifiers (email address), commercial information (purchase records), and internet activity (usage data).

To exercise your rights under CCPA, contact support@freeradicals.studio or call us at the number provided on our website. We will respond to verifiable requests within 45 days.

11. International Data Transfers.

Your information may be transferred to and processed in the United States, where our servers and service providers are located. By using our service, you consent to this transfer. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

12. Security.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure server infrastructure, and access controls limiting who can view your information.

13. Data Retention.

We retain your email address and purchase records for as long as necessary to provide our services and comply with legal obligations, typically for a period of seven years for financial records. Your generated reports are retained indefinitely to ensure continued access unless you request deletion. You may request deletion of your data by contacting us, subject to legal retention requirements.

14. Children's Privacy.

Culture Web™ is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

15. Changes to This Policy.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date. For significant changes, we may also notify you by email.

16. Contact and Data Controller.

Free Radicals is the data controller responsible for your personal information. Questions about this privacy policy or requests regarding your data? Contact support@freeradicals.studio

Free Radicals
Los Angeles, California, United States